138 British holidaymakers who fell ill while staying at the 4 star Riu Miramar hotel in Obzor, Bulgaria, in July 2006 are to receive holiday compensation from Thomson’ s Holidays after a four-year battle for justice.
The claim against the holidaycompany had been made after guests were made to wade through mud and silt to get to the hotel reception, faced poor food hygiene and often suffered a lack of fresh water and electricity due to recent flooding.
The guests who became ill blamed their illness on the appalling standards at the hotel – with many suffering typical symptoms of food poisoning such as stomach cramps, sickness and diarrhoea. Complaints to the hotel management and Thomson’s representatives were not acted upon.
Thomson’s parent company, TUI UK Ltd, admitted liability just as a two-week trial was scheduled to begin at Birmingham County Court and, although no amounts of individual compensation are yet to be agreed, Judge David Worster passed an interim order for 300,000 pounds to be paid into court.