A 75 year old grandmother has been awarded 50,000 pounds in dental compensation after dentistry malpractice left her in agony and unable to eat.
Mrs Jean Wall of Droylsden, Greater Manchester, wanted a Hollywood-like smile, and after consulting with Droylsden based cosmetic dentist, Dr. Oscar Kwame Gagoh, agreed to a schedule of teeth bleaching, crowns and veneers, as well as treatment intended to straighten a crooked front tooth.
The work, which started in March 2007, meant that Mrs Wall had to endure hours at a time in Dr. Gagoh’s treatment chair, regularly having to have her anaesthetic topped up and with the sessions leaving her in great pain.
Despite Dr. Gagoh’s promise that the work would be completed “in no time”, the sessions continued, and the agreed price increased regularly from 8,000 pounds to 10,000 pounds, and eventually up to 15,000 pounds.
Mrs Wall refused to pay any additional money, and complained that the treatment had left her with burned and blistered lips, nerve damage and unbearable dental pain which prevented her from eating, drinking or swallowing properly.
Mrs Wall sought medical and legal guidance, and had to endure a further year of dentistry to correct the errors that Dr. Gagoh had made. Dr. Gagoh declined to address the claim of negligent treatment, insisting that he had done nothing wrong but, after a three year legal battle, his insurers agreed to the compensation payment.