Claims News

Holiday Camp Food Poisoning Claim Made after Butlins Deny Liability

Posted on: June 12th, 2014

A group of holidaymakers, who were struck down by the norovirus stomach bug during a trip to Butlins, have made a holiday camp food poisoning claim for compensation after Butlins denied liability for their injuries.

Between May and July 2011, more than two hundred holidaymakers were diagnosed as suffering from the norovirus stomach bug after holidaying at the Butlins holiday camp in Bognor Regis, West Sussex – among them members of two special needs groups, Mencap Hillingdon North and the Ealing Handicapped Irish Dancers Association.

The stomach bug – which manifests as vomiting and diarrhoea – is highly contagious, and the holidaymakers affected by the illness claim to have seen flies on and around uncovered food, and pigeons on tables which were later used for the service of meals.

The group also claim to have been served undercooked food, and allege that the level of sanitation at the resort was below an acceptable standard – with some claiming that the smell of raw sewerage was evident around the resort and that the swimming pool was cloudy “with slime around the edges”.

After seeking legal advice, Butlins´ parent company – Bourne Leisure – were approached with a claim for holiday camp food poisoning compensation, but the company denied its liability for the norovirus outbreak and said it would defend any holiday camp food poisoning claim that was made against it.

Consequently, legal representatives of the injured holidaymakers have now filed papers with the Birmingham County Court; claiming that the victims of holiday camp food poisoning had been left with no alternative but to seek justice for their ruined holidays.

 A spokesman for the Butlins holiday camp at Bognor Regis said: “We operate our resorts to the highest health and safety standards and work closely with the Health and Safety Executive to ensure that our guests’ safety takes priority.”

However, the holidaymakers intend to take their holiday camp food poisoning claim to court unless a satisfactory settlement can be negotiated beforehand.